Refund policy

SALE ITEMS:
Items purchased during sale or special collection events are final sale and cannot be returned or exchanged unless otherwise noted on the product page.

EXCHANGE POLICY
If for any reason you are not happy with your purchase it can be exchanged or you may receive store credit. Please allow 2 weeks from the time you mail your order for your exchange to be processed. We will notify you via email once your exchange or store credit has been processed. 

  • Merchandise must be returned within 14 calendar days of the delivery date to receive store credit.
  • Merchandise cannot be returned after 14 days of received date.
  • Merchandise must be Unworn, Unused, Unwashed in Original Garment Bag with tags attached
  • Sale / Discounted orders are final sale. No exchanges.
  • Shipping fees, duties, taxes, customs fees are non-refundable on refused/return packages.
  • If the order being returned took advantage of a promotion, i.e. free shipping, the value of the promotion will be deducted.
  • Orders that used promotional codes given out by our newsletter emailing services are considered to be sale items since it is using a code for a discounted price. These orders and items purchased in these orders are non-returnable. 
  • All exchanges must be issued a RMA-EXCH number from our service representative prior to shipments back to us.